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25.04.02.01

Introduction of Freight Direct Service for FedEx Freight in TMS Platform​

We have introduced a special service, Freight Direct for FedEx Freight, along with the Carrier Additional Options tab in the TMS platform. This update outlines the logic and behavior of this special service, ensuring consistent data entry, visibility, and accurate rate calculations when selecting the FedEx Freight carrier.

1. Carrier Selection and Tab Visibility​

FedEx Freight Selected​

  • The Freight Direct special service will automatically appear under the Special Services.
  • The Carrier Additional Options tab will become visible on the shipping screen.

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Carrier Additional Options Tab Configuration​

When visible, the Carrier Additional Options tab will contain the following two dropdown fields:

  • Freight Direct Type
  • Transportation Type

These fields are associated with the Freight Direct special service and are used to configure additional shipment parameters for accurate pricing.

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Freight Direct Special Service Behavior​

If Freight Direct is enabled​

  • Users must provide values for both Freight Direct Type and Transportation Type to ensure that corresponding Freight Direct charges are included in the rate shop.

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  • These fields are not strictly mandatory (i.e., the system will allow proceeding without them), but leaving them blank will result in incomplete cost calculation.
  • If Freight Direct is enabled but Carrier Additional Option details (i.e., Freight Direct Type and Transportation Type) are not provided, associated charges will not be reflected in the rate shop results.

If Freight Direct is disabled​

  • Carrier Additional Option fields are not required.
  • Users may still populate them if desired, but shipment processing will not be affected.

Note on Special Service Combinations with Freight Direct​

Some combinations of special services used in conjunction with Freight Direct may not be supported or returned in the rate shop.  Behavior varies based on the selected services.

Examples:​

Unsupported Combination (No Charges Returned):

  • Freight Direct + Inside Delivery + Inside Pickup

Supported Combination (Charges Returned):

  • Freight Direct + Residential Pickup + Residential Delivery + Hazardous