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UPS

Alert

Address validation is required for all UPS shipments. Invalid addresses may result in additional charges or delivery delays.

Requirements​

  • UPS Business Account
  • Valid Business Address
  • Government-issued ID
  • Tax ID/EIN
  • Business Phone Number

Integration Steps​

Details
Step 1: Create Account
  1. Go to UPS business registration
  2. Select 'Create Business Account'
  3. Enter business details
  4. Provide contact information
  5. Complete verification process

Create UPS Account

Details
Step 2: Get API Access
  1. Access UPS Developer Portal
  2. Register for API access
  3. Generate Access Key
  4. Save API credentials
  5. Configure webhook endpoints
Details
Step 3: Connect to Piyovi
  1. Open Piyovi dashboard
  2. Go to Settings → Carriers → Add New
  3. Choose UPS integration
  4. Enter UPS credentials
  5. Test the connection

Services​

ServiceDelivery TimeDescriptionCoverage
UPS Next Day AirNext business dayGuaranteed next-day deliveryUS domestic
UPS Worldwide Express1-3 business daysInternational express service220+ countries
UPS Ground1-5 business daysStandard ground shippingUS domestic

Support & Contact​

Support TypeAvailabilityContact Details
Customer Support24/7 Support1-800-PICK-UPS
Technical SupportBusiness Hoursdeveloper.support@ups.com
Developer Portal24/7 AccessUPS Developer Portal

Common Errors​

Error CodeDescriptionSolution
Auth FailedInvalid credentialsVerify API access key
Address ErrorInvalid shipping addressCheck address formatting
Service ErrorService unavailableVerify service availability for route

Service Limitations​

CategoryLimitationDetails
Package WeightMaximum 150 lbs70 kg
Package SizeMaximum Length108 inches
Package SizeCombined Size165 inches (length + girth)
ProhibitedDangerous GoodsHazardous materials not accepted
ProhibitedLive AnimalsNo live animal shipping permitted

Features​

Tracking & Monitoring​

FeatureDescription
Tracking APIReal-time shipment tracking
Quantum ViewAdvanced shipment monitoring
Time in TransitCalculate delivery estimates

Documentation & Labels​

FeatureDescription
Label GenerationCreate and print UPS labels
Paperless InvoiceElectronic customs documentation
Address ValidationVerify delivery addresses