25.09.02
Introduction
We are pleased to announce the release of Piyovi v25.09.02, which includes key enhancements aimed at improving usability, operational efficiency, and shipment visibility. Below is a summary of the new features and updates included in this release.
1. User Policy Enhancements – Inactivity & Password Expiration
We have introduced new User Policy settings that provide companies with stronger control over account lifecycle management and security. These updates include two key capabilities: Automatic User Deactivation after inactivity and a Password Expiration Policy for local user accounts. Together, these improvements help organizations enforce security standards, reduce risks from unused accounts, and ensure password hygiene across their teams.
Key Details
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Automatic User Deactivation
- Admins can configure the number of days after which an inactive user will be automatically deactivated.
- When a deactivated user attempts to log in, they will see the message:
“Your account is inactive. Please contact your administrator.” - Admins can reactivate users anytime from the User Management.

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Password Expiration Policy
- Admins can enforce a password expiration period (e.g., 60 or 90 days) for all user accounts.
- Once the configured period has passed, users will be required to change their password at their next login before accessing the system.
- This ensures compliance with password hygiene best practices.
Configuration Steps
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Navigate to Configuration > Organization > Company Preference > User Policy.
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Configure the following fields:
- User Inactive Time Period → Enter the number of inactivity days before a user is deactivated.
- Password Expiry Limit → Enter the number of days after which passwords must be changed.
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Click Save to apply changes.

2. Shipment Milestone Export
We have introduced a new Milestone Export option that provides users with a detailed view of shipment progress through its complete milestone history. Unlike the standard Master Export, which outputs one row per shipment, this enhancement generates multiple rows for each tracking number, with every row representing an individual milestone event. This allows customers to analyze shipment journeys more effectively and share data externally for operational or reporting purposes.
Key Details
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Location of Feature : The new Milestone Export button is available in the Shipment screen, positioned next to the existing Export Excel option.
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Filtering Options : Users can apply filters such as date range, carrier, or location before exporting, ensuring that only the relevant shipments and milestones are included.
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Export File Contents : The generated Excel file captures a comprehensive set of fields. For each milestone event, the file includes shipment identifiers (reference number, tracking number, carrier, tracking URL), milestone details (event code, exception status, description, event date and time), and location details (country, state, city, zip code, and arrival location). It also provides estimated delivery information and, where available, latitude and longitude coordinates.
